Terms of Service

Cubby Terms of Service

Effective Date: July 1, 2025

Legal Entity: Sophosphere Inc. (a Delaware C Corporation)

By accessing or using the Cubby application ("Cubby" or the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, do not use the Service. 

Table of Contents

  1. Product Overview
  2. Beta Use and Eligibility
  3. Acceptable Use
  4. Content Ownership and Feedback
  5. AI and Third-Party Services
  6. Analytics
  7. Disclaimers and Limitation of Liability
  8. Indemnification
  9. Changes to Terms
  10. Governing Law
  11. Contact Us

1. Product Overview. Cubby is an AI-powered desktop app for macOS designed to help users take notes, track agendas, transcribe conversations, and generate summaries and tasks. The Service is currently offered in a free, invite-only private beta for feedback and evaluation purposes.

2. Beta Use and Eligibility.

  • Cubby is provided on an as-is, as-available, and experimental basis. 
  • We may modify, suspend, or terminate any aspect of the Service at any time without notice. 
  • Access may be revoked at our discretion. 
  • You may use Cubby solely for personal or internal business purposes during the beta period. 
  • You must be at least 18 years of age to use the Service. 

3. Acceptable Use. You agree to:

  • Use the Service only for lawful purposes. 
  • Comply with local laws and obtain any required consent for meeting recordings. 
  • Respect your organization’s internal policies regarding AI, transcription, or note-taking tools. 
  • Refrain from submitting highly sensitive personal information (such as financial data, government identifiers, or protected health information) for processing by third-party AI features during this experimental beta.

You may not:

  • Reverse-engineer, scrape, or attempt to derive the source code. 
  • Use the Service in violation of intellectual property or data privacy rights. 

4. Content Ownership and Feedback.

  • You retain full ownership of the content you create using Cubby. All meeting notes, transcripts, and summaries are stored locally on your device. 
  • If you voluntarily share content (e.g., via support or feedback), you grant Cubby a limited, royalty-free license to use anonymized content, from which we have removed personal identifiers, to improve the Service. 
  • Shared content is not used to train AI models. 
  • Feedback and suggestions you provide may be used by Cubby without compensation or obligation. 

5. AI and Third-Party Services. Cubby uses third-party AI services (such as Google Gemini and Deepgram) to process meeting content. When used, small data segments or audio snippets may be transmitted to these providers’ servers for summarization and transcription. Cubby does not retain this data.

  • For summarization and task detection, Cubby uses the Google Gemini API. According to Google, inputs and outputs are not used for training and are deleted after a short retention period (up to 30 days).
  • For transcription, Cubby uses Deepgram. Cubby explicitly opts out of Deepgram’s Model Improvement Program, which means submitted audio is not used for training and is deleted after processing. Logs of usage data may be retained by Deepgram for up to 90 days.

No persistent identifiers are included in either request. Transmission is encrypted. Use of these services is governed by their respective terms:

 

6. Analytics. Cubby uses Amplitude to collect pseudonymous usage data to improve the product. No personal meeting content is included, and no identifiable user information (like names or emails) is tracked.

7. Disclaimers and Limitation of Liability.

  • Cubby is provided without warranties of any kind. We do not guarantee accuracy, availability, or reliability.
  • To the maximum extent permitted by law, Cubby’s total liability for any claim shall not exceed $100.
  • Cubby is not liable for indirect, incidental, or consequential damages.

8. Indemnification. You agree to indemnify and hold harmless Sophosphere Inc. and its affiliates, officers, and employees from any claims, losses, or damages arising from your use of the Service or violation of these Terms. 

9. Changes to Terms. We may update these Terms as the product evolves. Material changes will be communicated through the app or our website. Continued use after updates constitutes acceptance. 

10. Governing Law. These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. All disputes shall be resolved in the state or federal courts located in Wilmington, Delaware. 

11. Contact Us. Questions? Email us at hello@trycubby.ai.